Some workplaces suffer the effects of conduct just short of harassment, bullying, and discrimination—aggressive, rude, insensitive conduct, unrestrained conflict, unmanaged bias, and group friction. These behaviors lower morale and productivity and harm an organization’s reputation. Other workplaces sustain a positive, affirmative culture, where individuals interact civilly and respectfully, make decisions largely avoiding bias, and are inclusive of others. Here, employees thrive, feel inspired, and increase productivity – for their own and the organization’s success.

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