Listen Up! Handling Employee Concerns (Mini-Module Manager)
A strong ethical culture requires that all staff are comfortable with raising concerns and managers are skilled with effectively receiving and responding to these concerns. This module addresses a manager’s duty to “listen up”—involving careful listening to employees’ concerns and taking action, as warranted, to address the concerns and reinforce management’s commitment to a “speak up” culture.
Keywords: Employee Concerns, listening, culture, non-retaliation, Handling Employee Concerns, HR Compliance
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Listen Up! Handling Employee Concerns (Mini-Module Manager)
Listen Up! Handling Employee Concerns (Mini-Module Manager)
A strong ethical culture requires that all staff are comfortable with raising concerns and managers are skilled with effectively receiving and responding to these concerns. This module addresses a manager’s duty to “listen up”—involving careful listening to employees’ concerns and taking action, as warranted, to address the concerns and reinforce management’s commitment to a “speak up” culture.
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